Legal Terms That Protect Your Play
biji app operates under clear legal boundaries built for Pakistan gaming. Our account framework, withdrawal verification, and payment security are documented here so you know exactly how your...
Our Legal Position and Your Protections
biji app serves Pakistan in supported regions where local law permits real-money gaming. Your account is governed by our terms of service, which cover account creation, deposit and withdrawal procedures, game rules, and dispute resolution. We process deposits through JazzCash, Easypaisa, SadaPay and Raast — each transaction is verified before credit to your account. Withdrawals require identity confirmation and a 24-hour hold
for verification. All account data is encrypted at rest and in transit. We do not sell or share your information with third parties outside our payment and fraud-prevention partners. Our support team handles disputes within five business days.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
How to Reach Our Legal Support Team
Email Support
Contact our legal team at [email protected] with account, payment or terms questions. Response within 24 hours during business days.
Live Chat
Open live chat from your account dashboard to discuss account terms, dispute issues or payment hold status. Available during platform hours.
Dispute Resolution
Submit formal disputes through your account settings. We review and respond within five business days with documented findings.
Why Your Legal Framework Matters
Payment Verification
Every deposit through JazzCash, Easypaisa, SadaPay or Raast is checked against fraud databases and your account identity before credit appears.
Withdrawal Hold Policy
All withdrawals include a 24-hour verification window. Your payment method is cross-checked with account details to prevent unauthorized access.
Dispute Handling
Account disputes are resolved by our legal team using transaction logs, account history and payment gateway records as evidence.
Data Encryption
Your login credentials, payment details and account activity are stored on encrypted servers. We do not retain full payment card...
Terms Transparency
Our full terms of service are posted here and in your account settings. No hidden clauses. Changes are announced 30...
Compliance Monitoring
We monitor account activity for fraud patterns and money-laundering signals consistent with Pakistan banking regulations.
Legal Consistency Across Your Account
| Account Creation | One legal account per person. Identity verification required at signup. Account freezing available if you suspect unauthorized access. |
|---|---|
| Deposit references | You set your own deposit ceiling in account settings. No forced maximum. Withdrawal limits apply only during the 24-hour verification hold. |
| Game Rules | Each game's house edge and payout ratio are listed before you join. Live casino streams show real dealers and cards. Slot RTP disclosed per room. |
| Refund Policy | Deposits are non-refundable unless a transaction fails (reversed by your bank). Winnings are paid out according to game rules, not refunded. |
| Account Closure | You may close your account anytime. Remaining balance is withdrawn to your registered payment method within three business days. |
| Liability Limits | biji app is not liable for connection drops, game lag or app crashes affecting active play. Support resolves cases using server logs. |
| Jurisdiction | These terms are governed by the laws of supported regions where you access biji app. Disputes are resolved in Pakistan through our process first. |
What Our Legal Framework Enables
Instant Account Access
Create an account in under two minutes. Identity verification happens at deposit. You can explore the lobby before funding your account.
Multi-Currency Wallets
Your account holds PKR. All deposits and withdrawals move in local currency. Exchange rates locked at transaction time, not at settlement.
Transaction History
Full ledger of every deposit, withdrawal, game session and dispute is stored in your account. Export statements for your records anytime.
Secure Logout
Sessions expire after 30 minutes of inactivity. Password resets require email confirmation. Two-factor authentication available in settings.
Self-Service Controls
Pause deposits, set withdrawal schedules, or temporarily freeze your account from the security tab. No support ticket required.
Fraud Protection
Suspicious withdrawals trigger a verification call or email before processing. Unauthorised transactions are investigated and reversed if confirmed.