Our Terms & Conditions for Your Account
When you open an account with biji app, you're accepting the terms that protect both your account and our platform. We've written them to be clear about your...
Terms Covering Your Account & Play
biji app operates under the terms you agree to when you register. These terms govern account creation, login access, balance management, and how deposits via JazzCash, Easypaisa, SadaPay and Raast are processed. Withdrawal requests are verified within 48 hours in supported regions, and your account must remain in good standing — meaning no duplicate registrations, no shared logins, and no use of
automation tools. If you breach these conditions, we reserve the right to suspend your account pending review. Terms apply where local law permits. You retain full ownership of your account balance and can request withdrawal at any time, subject to verification and any active play-through conditions tied to your deposit.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
How to Reach Our Support Team
Live Chat
Open a chat session directly from your account dashboard. Our support team responds within minutes during operating hours to answer questions about your terms, account status or policy clarification.
Email Support
Send a detailed message to our support inbox and we'll review your query within 24 hours. Use this channel for formal requests, account disputes or documentation that supports your case.
Account Settings
Your account dashboard contains policy links, contact preferences and notification settings. Update your details there or flag a concern directly in your profile without leaving the platform.
Why Our Terms Matter to You
Clear Deposit Flow
We spell out exactly how JazzCash, Easypaisa, SadaPay and Raast transactions are handled, from chip purchase to account credit. No...
Withdrawal Verification
Our terms define how withdrawals are checked and processed. You know upfront that identity checks and account audit take time...
Account Suspension Rules
If your account is flagged, our terms outline exactly why that happens and how you can appeal or request clarification...
Play-Through Conditions
Any deposit-linked play-through is detailed in the terms so you understand your balance before you place a bet. No ambiguous...
Dispute Process
If you and biji app disagree on a transaction, the terms lay out the steps we both follow to investigate...
Data & Privacy
Our terms reference how your personal data is stored, shared with payment partners and protected. Your information stays secure across...
Terms Applied Consistently Everywhere
| Live Casino Tables | When you join a baccarat or roulette table, the same account terms apply. Your balance is one pool; the terms governing withdrawals and conduct are identical across all tables. |
|---|---|
| Slot Lobbies | Slot rooms operate under the same terms as live tables. Your deposit rules, play-through conditions and account security apply whether you're spinning or playing live. |
| Sportsbook | If you switch from slots to our sportsbook, your account terms remain unchanged. Deposit methods, withdrawal rules and user conduct standards are unified across the platform. |
| Mobile & Desktop | Whether you access biji app on mobile or desktop, the terms are identical. Your account behaviour, session limits and payment rules don't change based on your device. |
| Payment Methods | JazzCash, Easypaisa, SadaPay and Raast deposits all follow the same core terms. Verification speed and withdrawal timelines are consistent regardless of which method you choose. |
| Regional Access | In supported regions across Pakistan, the terms you see are the same. We don't adjust core account rules based on city or province — consistency is key. |
| Account Maintenance | Terms governing inactive accounts, balance expiry and account closure are applied uniformly. No member receives different treatment for the same conduct or circumstance. |
What the Terms Cover Day to Day
Chip Purchase
Your terms clarify how chips are bought via JazzCash, Easypaisa, SadaPay or Raast, when the credit appears, and what happens if the transaction is declined or reversed by your bank.
Play-Through Tracking
The terms define how your play-through is counted across games. Every bet, spin and hand is logged; you can see your remaining requirement in real time on your dashboard.
Session Timeout
Our terms explain how long your session stays active and what happens if you're inactive. You're logged out for security, and you can log back in to resume play without losing your balance.
Withdrawal Timing
Terms specify that withdrawals are processed within 48 hours once verified. You see the status of your request in your account; we update you at each stage without delay.
Account Alerts
The terms permit us to notify you of unusual login activity, large deposits or pending withdrawals. These alerts protect your account and help you spot fraud or unauthorised access.
Balance History
Your account terms guarantee access to a full history of deposits, withdrawals and play. You can download statements and export transaction records for your records anytime.